This article discusses dispute system design criteria for the kind of institution that Mr. Zuckerberg suggested.
Trainers considering use of Style Matters as a conflict style inventory should be aware of two other options as well, the Thomas-Kilmann Conflict Mode Instrument and the Hammer Intercultural Conflict Style Inventory.
When you can’t agree even with your best effort, having fallback criteria can break the agreement logjam and allow you get on with other things.
Conflict in the workplace can be a damaging and destructive force, which can escalate very quickly.
Many lawyers are frustrated with their actual clients at times and are tempted to tell them the same thing – and sometimes do.
Following up on two previous articles, this article taps into 24 years of mediation experience and provides divorcing couples with tips that will help them navigate their divorce and mediation process in sane and healthy manner and will help them stay in control of the process.
I think that there is a lot of confusion in the field about how the vagal nerve and our instinctual responses affect us when we are in conflict--specifically how does the vagal nerve respond when we are scared in conflict?
Mediation and the written agreement has become integral to the litigation process and offers avenues through which disputes can be settled amicably.
Since the 1300s the adjective heavy – referring to the heart – has been used in the sense of “weighed down with grief or sadness”.
This post provides excerpts from my research summarizing significant stresses affecting each of these groups and notes resources and ideas for dealing with them.
The theme of the session was that while being intelligent is good, it is also very important to have emotional intelligence; the ability to tap into the emotions of others, or to read people.
Chaos? A mediation out of control? A weak mediator? I don’t think so.
This new evaluation looks at four-plus years of data across eight different programs to provide a comprehensive analysis of foreclosure mediation in Illinois, and to highlight how differences in program models impacted outcomes.
This article focuses on how differences in communication styles and in world-views can lead to Native Americans not being heard or understood in mediation; and some thoughts on how to address this problem.
Liberia, Its Poverty Recovery Strategies and Failures, and Why Its Pro-poor Agenda will Fail if Lacked Future Perspectives
This article discusses Liberia's path to peace and liberation, 1871 - 2017.
Sometime between 480 and 221 BC during China’s Warring States Period, a general named Wu wrote a short and now widely read treatise on how to win a big fight. The highest excellence, he said, is the “sheathed sword,” achieving your goal without fighting.
Had we known about the other person’s perspective and experience about us things may not have gone on so far and become as difficult.
I finally found the right phrase to describe what city planning is, and what city planners do. Planners provide ideas, analyses and organized settings in which governance (i.e. collaborative problem-solving) can take place.
Mediation has an identity issue - but it’s not its fault.
The first step in gaining mediation parties' trust is demonstrating mastery over the process.
It often seems that we carry a heaviness in ourselves – our hearts, our heads, our whole beings – when we are in conflict with another person.
The Einstellung Effect is a cognitive trap that prevents us from seeing better or simpler solutions to problems we’re trying to solve. Here’s how to recognize it and reduce its effect.
The ability to resolve conflicts with one another is a critical life skill, especially in today’s challenging world.
Privacy is an important element of mediation--this article helps to define it.
In his thought-provoking new book, Politics, Dialogue and the Evolution of Democracy the legendary Ken Cloke reflects on an exchange between two distinguished American authors, Lawrence Susskind and Bernie Mayer, reflected upon here.