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Facilitation Articles

Facilitation Articles


ADR in the Spirit of the Season

(2/16/18)Nancy Shuger

This article illustrates the power of the mediation process to transform conflict into common ground.

The Force Present in a Truly Transformative Mediation

(2/16/18)Charlie Young

An unforgettable experience that facilitative mediators encounter is the experience of being part of a truly transformative mediation.

Mediating With Sharks Is No Walk In The Park

(2/08/18)Randy Drew

It is important to Praise Publicly & Quadrate Privately.

Gone, But Not Forgotten

(2/08/18)Steven Goldman

Strive to create a conflict free zone in your work and home interactions.

Listening to Your Triggers – How to Suspend Judgment When You Are Angry

(2/02/18)Patricia Porter

A hot button or trigger word can be words, a tone of voice, or a particular way someone conveys body language that sets you off.

I Like You!

(2/02/18)Phyllis Pollack

Lawsuits are products.

The NFL Can Make a Difference by Choosing Mediation

(2/02/18)Gerald Clay

A group of protesting NFL players recently submitted a request to enter formal mediation with the NFL owners and management. They are absolutely correct – this situation screams out for mediation!

Conflicting Negotiation Styles and Strategies: Comparing Perspectives from Saudi Arabia & USA

(2/02/18)Norah Alsugair

This article describes the different cultural aspects to take into account when negotiating in Saudi Arabia or the US.

Preparing to "Be" in Conflict

(1/26/18)Cinnie Noble

There are times we know we will encounter pushback, defensiveness, offensiveness and other negative reactions to issues we want to raise with another person.

Criminal Justice and ADR

(1/26/18)Shirli Kirschner

What does ADR mean in the criminal justice context?

Three Easy Pieces

(1/26/18)John Lande

This post describes three short pieces that you might want to use in courses or continuing education programs.

Shift Dynamics with One Word

(1/26/18)Ronald S. Kraybill

Here’s a strategy to improve dynamics in a difficult conversation: In an argument or tense discussion, replace “but” with “and”.

Mediation Models: What is Best?

(1/25/18)Gary Clayton

Principles, Theories, and Models: A persuasive argument about which mediation practice model is better. This document discusses the prevalence of conflict and disputes in daily life.

Making Peace Our Business

(1/19/18)Bruce Edwards

How can we as uniquely qualified and successful commercial mediators find ways to apply our mediation skills to address broader societal conflicts?

Language Patterns and Mediation

(1/19/18)Georg Stratemeyer

This article is a summary of techniques I use to identify when parties to a mediation use language patterns intended to avoid responsibility making it difficult to reach an agreement.

Interview with Larry Susskind

(1/15/18)Larry Susskind

This is the complete interview by Robert Benjamin with Larry Susskind, a leading public policy mediator, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Video Series.

Objections to Joint Sessions

(1/12/18)Joe Markowitz

“Joint sessions are a waste of time,” said the judge conducting a mediation in which I was representing one of the parties.

Champions of Peace

(1/12/18)Bruce Edwards

Remember, we are not just developing an individual practice. We are reshaping a legal culture, while building an industry.

ACCUO Publishes Study of Ombuds' Impact

(1/06/18)Tom Kosakowski

In 2016, the Association of Canadian College and University Ombudsperson commissioned, "a project to explore and portray in its various guises the work carried out by ombuds offices, with the aim of achieving some clarity on its impact on Canadian colleges and universities."

Confusing Dispute Resolution Jargon

(1/05/18)John Lande

In response to my question, “Do you use “BATNA” wrong?,” I plead guilty, with an explanation.

Plan Teambuilding Now

(12/29/17)Ronald S. Kraybill

Good relationships rarely happen by chance. They happen by choice, when people choose to do stuff that facilitates friendship and connection.

The Arbitration from Hell and How the New York Courts Got It Wrong

(12/28/17)Norman Solovay

This article will explain why the First Department was wrong in 2015 when it unanimously affirmed a lower court’s arbitration decision.

Eye of the Storm Leadership: Guerilla Bridge Building

(12/27/17)Peter Adler

Guerilla warfare is unconventional. Instead of relying on large, slow moving armies and doctrines of overwhelming force, guerillas depend on invisibility, highly portable weapons, quick ambushes, booby traps, and hundreds of pressuring tactics that achieve practical offensive or defensive results.

I Would Never ...

(12/22/17)Cinnie Noble

The other day a coaching client told me that she became angry at a man she works with who criticized how she managed a situation.

When it Seems Trivial, Pay Close Attention

(12/22/17)Tammy Lenski

When you’re tempted to dismiss someone’s concerns as trivial, or roll your eyes at the things people find to fight over, it’s time to sit up straight and pay attention.

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